Privacy Policy
Last updated: 12 March 2026
1. Introduction
Dare2share ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African laws.
This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding your data.
2. Information We Collect
When you place an order or contact us, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Physical delivery address (street, city, province, postal code)
- Payment confirmation details (we do not store card numbers)
- Order history and preferences
- Any special instructions you provide
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Sending order confirmations and shipping notifications
- Communicating with you about your order
- Processing payments through our payment provider
- Improving our products and services
- Complying with legal obligations
4. Third-Party Service Providers
We share your personal information with the following trusted third-party service providers, solely for the purposes described above:
- PayFast — payment processing. PayFast processes your payment securely; we never see or store your full card details. See PayFast's Privacy Policy.
- Google Firebase — secure database hosting for order records.
- OneSignal — email notifications (order confirmations and shipping updates).
- Vercel — website hosting.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
5. Data Storage & Security
Your personal information is stored securely using industry-standard encryption and security measures. Our data may be stored on servers located outside South Africa (via Firebase and Vercel), but we ensure that adequate safeguards are in place as required by POPIA.
6. Cookies
Our website may use essential cookies to ensure the site functions correctly (e.g., maintaining your shopping cart). We do not use third-party tracking or advertising cookies.
7. Your Rights Under POPIA
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information (subject to legal retention requirements)
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records are retained for a minimum of 5 years as required by tax legislation.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your POPIA rights, please contact us:
- Email: info@dare2share.co.za
- Address: 10 Diamond Street, Vredendal, 8160, South Africa
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.